Plumbing Questions, Answered

Yes. We regularly work as the plumbing sub on commercial build-outs and remodels, and we can bid from your drawings. Call (309) 699-0700 or send your plans through our Get A Quote page.

Yes. Dick Rich Plumbing is a licensed Illinois plumbing contractor, License No. 055-004840, and has been in business in Washington, IL since 1970.

We stay close to home: Washington, East Peoria, Peoria, Peoria Heights, Morton, Pekin, Eureka, Metamora, Germantown Hills and the smaller towns within about 25 miles of our Washington shop.

Wherever the job allows, yes. We plan water shut-offs and noisy work around your hours and keep the rest of the building running while we work.

Yes — commercial kitchens are a core part of our commercial work, including hand sinks, prep and three-compartment sinks, floor drains, dishwasher connections and commercial water heaters.

Before you break ground — ideally while the plans are still being finalized. We can catch layout problems on paper, give you an accurate bid, and get you on our schedule for underground before the slab is poured.

Yes. Send us your plans through the Get A Quote page or call (309) 699-0700, and we will review them and give you a written bid.

Yes. We work with homeowners acting as their own general contractor as well as professional builders, and we will help you sequence the plumbing with the other trades.

Yes. We schedule and are present for the underground, rough-in and final plumbing inspections required by your municipality or county.

It depends on how many bathrooms you have, your fixtures and how your family uses hot water. A new build is the easiest time to go tankless because the gas line, venting and water lines can be planned in from the start. We will walk you through the trade-offs.

About 25 miles. That covers Washington, Morton, Metamora, Germantown Hills, Eureka, East Peoria, Peoria, Pekin, Tremont, Mackinaw and the towns in between.

Yes. Dick Rich Plumbing is a licensed Illinois plumbing contractor, License No. 055-004840, based at 110 Ruth Court in Washington, IL.

We are open Monday through Friday, 8:00 AM to 4:00 PM. Call (309) 699-0700.

Washington, Germantown Hills, Metamora, Morton, Eureka, East Peoria, Peoria, Peoria Heights, Pekin, Groveland, Deer Creek, Goodfield, Congerville, Spring Bay, Creve Coeur, Roanoke, Tremont and Mackinaw.

It depends on the age and material of the pipe and how often it is failing. We will show you what we find and give you an honest recommendation — sometimes a repair is all you need.

A typical tank water heater lasts around 8 to 12 years depending on water quality and maintenance. Tankless units often last longer with regular flushing.

Yes. We install tankless water heaters in new homes, remodels and as replacements where the gas supply and venting allow it.

Yes. We install and replace water heaters for restaurants, offices, churches, shops and other commercial buildings, sized to the building’s actual hot-water demand.

Yes. Removal of the old unit is part of a replacement.

Several drains backing up at once, gurgling toilets, sewage odors, water coming up through a basement floor drain, or unusually green patches in the yard over the sewer line.

Galvanized steel water lines corrode from the inside and eventually restrict flow or leak. If your home still has them and you are seeing low pressure or discolored water, replacement is usually the right call.

Yes. We repair and replace sewer, drain and supply lines in commercial buildings as well as homes.

Yes. When a drain or sewer problem is not obvious, we scope the line with a camera as part of diagnosing it, so we know what we are dealing with before any digging or demolition. We do this as part of our repair work rather than as a stand-alone inspection service.

Most sump pumps last around 7 to 10 years, depending on how often they run. If yours is in that range, it is worth replacing it before it fails.

If your basement is finished or stores anything you would not want wet, a battery backup is strongly recommended. It keeps pumping when the main pump fails or the power goes out.

Yes. Basement bathrooms below the level of the sewer need an ejector pump, and we install and replace them.

In most cases, yes. Let us know the make and model when you call so we can confirm it will work with your existing plumbing.

Yes. We install new garbage disposals and replace worn-out ones, including the electrical plug-in connection where one already exists.

We install quality brands including Kohler and Delta, and we can help you choose fixtures that fit your space and budget.

Usually, yes. The key question is how the drain and vent will be routed. We will look at the space and tell you what is involved before you commit.

Yes. We work both directly for homeowners and as the plumbing contractor for remodelers and general contractors.

If the walls or floors are open and the pipe is old galvanized or cast iron, it is usually the most cost-effective time to replace it.